This tab provides complete visibility over your alerts, operational information, and engagement data.
✔️ All Deliveries and Results: View all deliveries and their outcomes in one place.
✔️Drill Down: Examine specific alerts and deliveries to see detailed recipient interactions and engagement levels.
In this article we are going to cover the following topics:
In this article we are going to cover the following topics:
What can be found in the main screen
Default View and Sorting Options
Default View: The default view displays metrics for total engagement events per delivery.
Per Alert View: Click "Per alert" to see a list of all alerts sorted by their last delivery time.
Sort and Filters: Use the sorting and filtering options to focus on the alerts you are interested in.
Recipients Column: In the per delivery view, the recipients column shows to whom the alert was sent. In the per alert view, it shows the intended recipients.
Engagement
Hover over the engagement bar to see the events distribution
Manage alerts - actions menu
To manage an alert, hover over it and click the actions menu on the right. The actions you can take are:
Edit alert: Open the alert in edit mode.
Duplicate alert: Duplicate the alert, including its recipients, in edit mode.
Pause/Resume alert: Stop alerts from triggering or resume paused alerts.
ℹ️ Paused alerts that are edited and saved will resume automatically!
Delete alert: Permanently delete your alert.
Download activity: Download a CSV of the engagement events with their timestamps (UTC). Events are displayed per alert, not per delivery.
Download data samples: Download a CSV of the sampled data per delivery. This contains only data that triggered the alert and is only available per delivery.
To drill deeper, click the title of an alert. This will take you to the overview screen
What’s next? Check out these articles to learn more